112A Christiaan de Wet Road, Roodepoort, Gauteng 1709

Terms & Conditions

Terms & Conditions

Please review the terms of use of this site carefully

Your use of this site indicates your acceptance of these terms and your agreement to follow and be bound by them. Do not use the site if you do not agree to be bound by these terms. We may periodically change the terms without notice so kindly check them from time to time as your continued use of the site signifies your acceptance of any changed terms.

1. Introduction

Welcome and thank you for using the Cinnamon Lane Flower Market site (www.cinnamonlaneflowermarket.co.za). The site is owned by Cinnamon Lane Flower market of 112A Christiaan de Wet Road, Roodepoort, South Africa 1709.
The site is hosted and managed in South Africa and promotes the sale of Cinnamon Lane Flower Market Products (“the Products”). Purchases made from the site are subject to the terms and conditions of this Agreement, to the exclusion of all other terms. By shopping or browsing on this site, you acknowledge that you have read, understood and agreed to be bound by this Agreement, and the other policies displayed on this site.

2. Information

While we make reasonable efforts to provide accurate and timely information about Cinnamon Lane Flower Market, you should not assume that the information provided is always current or that this site contains all the relevant information available.

3. Product Sales and Availability

All Products displayed on this site are subject to availability. All prices displayed on the site are quoted in South African Rands and are valid and effective only in South Africa. We will provide pricing in other currencies upon request (cinnamonlane@mweb.co.za).
Cinnamon Lane Flower Market reserves the right without prior notice to discontinue or change specifications on Products and services offered on this site without incurring any obligations.

4. Colours

We have made every effort to display as accurately as possible the colours of the Products that appear on the site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be completely accurate.

5. Pricing Policy

You will be charged the prices as they are reflected on the website, subject to availability. Prices are not inclusive of delivery fees.

6. Payment Options Accepted

Payment for your Products will be made via the shopping cart on the website.
If you would like to make payment via EFT, the bank account details are as follows:
Cinnamon Lane Flower Market
Account: 1004514522
Branch Code: 182505
Once Cinnamon Lane Flower Market has received your order and proof of payment, you will receive details regarding the delivery or collection of your Products.

7. Delivery Fees

  • For an order total of less than R800 in total: R100
  • For an order total of less than R800 in total: R180
Rest of South Africa / International
  • Local courier charges or standard courier charges will apply.
We will require approval and payment of the delivery charges before we courier your Products.

8. Stock Availability

Cinnamon Lane Flower Market cannot always guarantee availability of stock and will inform you of alternatives if stock is no longer available.

9. Deliver Policy

Cinnamon Lane delivers its own products to Gauteng. On delivery of the order to the specified delivery address, you will receive a Cinnamon Lane Flower Market delivery note showing the items delivered. For verification purposes, the person accepting delivery at the delivery address may be required to produce a form of identification.
You are required to ensure  that you or an authorised person shall be in attendance at the delivery address and that appropriate access will be made available.
If a person other than the purchaser receives the Products at the delivery address, he/she is presumed to be authorised to accept delivery on your behalf.
Should no one be in attendance at the time of delivery, the driver will retain the Products and a notice will be left at the delivery address to this effect. Our representative will attempt to contact you to make new arrangements for delivery or collection.
Cinnamon Lane Flower Market reserves the right to charge an additional delivery fee if a further delivery or collection is required.

10. Returns Policy

If you are for any reason dissatisfied with a Product purchased from Cinnamon Lane Flower Market you may return the Product to us. Unfortunately Cinnamon Lane Flower Market cannot refund or exchange used or customer damaged goods (statutory rights not affected). Please retain your waybill (postage receipt) as proof of return. Without this, Cinnamon Lane Flower Market cannot be responsible for any items that fail to reach us.

11. Cancellation

If for any reason you would like to cancel an order this may be done by contacting Cinnamon Lane Flower on cinnamonlane@mweb.co.za or 011-674-2605.

12. Risk and Ownership

Risk in the Products shall pass to you upon delivery at the delivery address or to the person accepting delivery on your behalf. Until payment is received in full for any goods sold, ownership in the Products shall remain with Cinnamon Lane Flower Market.

13. Privacy Policy

Your privacy is very important to Cinnamon Lane Flower Market and therefore any information that you provide to us is stored on a secure server.
Cinnamon Lane Flower Market does not sell or rent personal information about individual members (such as name, address, email address, telephone or fax number) to third parties.

14. Intellectual Property

Cinnamon Lane Flower Market retains all copyright in all material, including trademarks, logos and other graphics, which form part of the site. All data and information communicated to or from the site and/or any site information and database remains and shall be the sole property of Cinnamon Lane Flower market.

15. Disclaimers and Exclusions of Liability

You expressly agree that use of the site or the Internet is entirely at your own risk. The site and its contents are provided on an “as is” and “as available” basis and Cinnamon Lane Flower Market make no representations or warranties of any kind, whether express or implied, including without limitation with respect to the site, its contents, the accuracy thereof, or any warranties or representations regarding the effectiveness of any security or encryption facilities or with regard to the availability of Products and/or delivery arrangements and times.
Cinnamon Lane Flower Market disclaims all representations and warranties, including but not limited to warranties as to the availability, accuracy or content of information, Products or services, and warranties of merchantability or fitness for a particular purpose of information, goods or services.

16. General Terms

You may use the content contained on the site for your own personal, non-commercial shopping and information purposes only.
This Agreement constitutes the whole agreement between the parties.
The laws of South Africa govern this Agreement.